Source: The Next Web
A Naples court ruled that Netflix's 2022 price increases violated consumer protection laws, ordering refunds of up to €500 per subscriber. The decision creates immediate liability in one of Europe's largest markets and establishes legal precedent that could embolden similar challenges in other EU jurisdictions, where consumer protection frameworks are comparably strict. The ruling signals that even dominant digital platforms face friction when raising prices unilaterally. Subscriber revolts and regulatory action are now material business risks, not edge cases.